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ISSA Code of Conduct

Immigrant support services executives members are expected to adopt the standards of dignity, fairness, and integrity. The purpose of this Code of Conduct is to strengthen confidence in the integrity and professional standards of the association executives. Abiding by this Code is essential for membership in the ISSA.

No member shall:

  1. Act in a manner detrimental to the interests of their members or individuals supported
  2. Transgress any laws in the performance of their duties
  3. Break any law in the Republic of South Africa

Members will:

  1. Serve their association with loyalty and respect for confidentiality, avoiding conflicts of interest and activities for personal advantage to the detriment of their association or their members
  2. Bring to the attention of their associations’ governing boards potential decisions or actions that they identify as unethical or illegal, and inform their boards of the possible results of such decisions or actions
  3. Serve all members of their associations with impartiality, providing no particular benefits to any member, and accepting no personal compensation from a member without the prior knowledge and approval of their association’s governing board
  4. Ensure, to the best of their ability, that interactions between employees, suppliers, clients, and volunteers are fair, free of unwarranted discrimination and harassment
  5. Engage in professional development to further their competence as an association executive

In its dealings with the ISSA, members will

  1. Support the ISSA’s work to advance professional standards
  2. Be respectful to the ISSA if it disagrees with its advice or policies, giving it the opportunity to comment, reply or change its processes, in a professional manner
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